How do I use a promotion code?

In order to claim an online discount with a promotional code,  you will need to enter the promotion code when prompted.

When you view the basket and progress to the checkout, look underneath the items for the wording 

'Do you have a promotional code?'

click the hyper text which says 'Apply code'

enter your promotion code.

Click apply and your discount will be applied to your order, this may not show until you go through to the payment screen.

If there is a promotion such as 'buy 1 get 1 free' your total basket will show the full amount until you get to the checkout.

Most common reasons for promotion codes not working are: being out of date; being applied to products that are not eligible or the order limit not being the correct amount.

Please note that a promotional voucher is different to a gift card or e-voucher - there is a different field where these are required to be entered as these are types of payment rather than a discount.

If you are experiencing any problems at all applying your promotion code, please contact the Customer Care Team where they will be pleased to assist you.

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