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How safe is shopping online at mothercare.com?

mothercare.com is committed to protecting your privacy. We have taken all the essential measures to make sure that any information you give us, including credit card details, remains private and secure and that your payment and registration information is processed with total confidentiality.

When you place orders or access account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection laws, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent, unauthorised access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive information to you.

If you have any further questions about our credit card security policies, please contact us on 08453 30 40 70. The Customer Service Centre is open from 8am to 8pm Monday to Saturday and from 9am to 5pm on Sunday.

Note: If you still have questions about shopping online, but want to enjoy the benefits of shopping at mothercare.com, call our Customer Service Centre on 08453 30 40 70 (International +44 (0)1923 210 210) to place an order.

For further details please read our Privacy Statement.

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