your selected question
I've received a discount voucher but the code doesn't work online, why is this?
Please call us on 08453 30 40 70 (8 am - 8 pm Monday to Saturday or 9 am to 5 pm on Sundays) or email us by clicking on the 'Contact Mothercare' button below, and we'll be happy to explain how you can redeem your discount online.
Please be aware that once you have applied the voucher code, it cannot be used again, so please do not apply it until you are sure that you are ready to place and pay for your order.
Most common reasons for promotion codes not working are: being out of date; being applied to products that are not eligible or the order limit not being reached.
If you are experiencing any problems at all applying your promotion code, and none of the above conditions applies please contact the Customer Care Team where they will be pleased to assist you.