What is the number for your Customer Care Team?

Please accept our apologies, we are experiencing high call volumes, but will answer your call as soon as we can.

  • If you are calling to chase your order, please be aware we are doing our best to dispatch all orders as soon as possible, we're sorry for the delay 
  • You will receive an email when we have dispatched your order
  • If you placed your order online we only charge you when the item is dispatched (funds are only reserved prior to that) 
  • If you have a query about your delivery, you can also track it here: https://www.mothercare.com/track-order/ 

If you need to speak to us about anything else please call us on  0344 875 5222:

Opening Hours

Monday to Friday 8.30 - 4pm, Saturday 10-4pm 



did this answer your question?