frequently asked questions
Ask your question using the search box above or browse through the categories on the left.
- What time does your customer care team operate, and how can I get in contact?
- What is the Mothercare Guarantee?
- I've received a discount voucher but the code doesn't work online, why is this?
- I have used my discount code, but the discount was not applied to all the items, why is this?
- How can I remove my details from your mailing list?
- How do I find out about upcoming promotions?
- I noticed that something I wanted to purchase was on offer, but when I returned to buy it, the offer ended. Can I still claim this discount?
- Can you tell me about your Child Trust Fund?
- What effect has the rise in VAT had?
- Can you help me with my school project?
