frequently asked questions
Ask your question using the search box above or browse through the categories on the left.
- Do you sell Gift Cards?
- What is the Mothercare Good Will Policy?
- What do I do if I receive items which are faulty?
- How can I pay?
- I've received a discount voucher but the code doesn't work online, why is this?
- I returned some items but I haven't had a refund. Why?
- Can I use "Love 2 Shop" (formerly High Street) vouchers in Mothercare and Early Learning Centre?
- How do I log out?
- What are the terms and conditions for using promotional codes?
- Can I use my Mothercare gift card in an Early Learning Centre store and vice versa?
