frequently asked questions
Ask your question using the search box above or browse through the categories on the left.
- What time does your customer care team operate, and how can I get in contact?
- How can I change or cancel an order?
- Do you price match?
- Can I pay with a Gift Card online?
- How can I return an item?
- How do I use a promotion code?
- How do I go about getting a refund?
- Can I buy Gift Vouchers/Cards online?
- What clothes will my newborn baby need?
- What is the Mothercare Guarantee?