your selected question
Where is my order?
We aim to deliver all stocked items within 4 working days.
For example, an order placed on Monday with a standard delivery option will be delivered by 9pm on the Friday of that week.
For the full ordering / delivery dates table, please click here.
You may also contact them via their automated service: 0871 977 0800 (you will also need your parcel reference for this service).
Unfortunately, we are not able to provide estimated delivery times for either standard or premium deliveries.
To track your order, view recent orders and see your order history please click on the following link, http://www.mothercare.com/ and log in using your e-mail address and password. Click on 'my account' at the top of the page, click on the link 'view recent orders' and this will show you your order history. Select the order date from the dropdown box and choose which orders you wish to view.
If you would like to contact our courier regarding a delivery, or track online then please click on the link below and you will be directed to the couriers website.
To track your order with Yodel (formerly HDNL) , please click here.
To track your order online, simply copy your tracking number (which would have been sent to you via email once the order has been dispatched), and type this into the couriers website to track your order.