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frequently asked questions
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- I've received my order, but it's not suitable. How do I return it?
- How can I update my personal information?
- I've placed an order on-line and it looked as though it was processed; yet I haven't received a confirmation email. Why?
- I've received a discount voucher but the code doesn't work online, why is this?
- Can I change my delivery address?
- Is there anything I can do to prevent stretchmarks?
- What do I do if I receive items which are faulty?
- Where can I find information on the Mothercare Group Foundation?
- What if I'm not at home when my order arrives?
- What delivery options do you offer?