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frequently asked questions
Ask your question using the search box above or browse through the categories on the left.
- Where is my local store?
- What size clothes should I buy for my baby?
- How do I descale my steriliser, bottle warmer, kettle or humidifier?
- Where can I pay off my Baby Plan?
- How can I request a catalogue?
- What is ‘Collect In Store?’
- Where's my Baby Plan?
- Can I change my payment information?
- When can my baby use a cot, and how long for?
- Can I take medicine during my pregnancy?
